STORE POLICY
CUSTOMER CARE
For the business relationship between JRD Coatings GmbH, Burgenäckerstraße 6, 74889 Sinsheim and the customer, the following General Terms and Conditions (GTC) apply exclusively in the version available on the Internet at the time of the order. If the customer is not a consumer (a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity), JRD Coatings does not recognize the customer's deviating conditions unless JRD Coatings GmbH has expressly agreed in writing to the validity of the different conditions.
PRIVACY & SAFETY
1. The order in the online shop at www.demel@jrd-coatings.de">www.demel@jrd-coatings.de represents an offer to JRD Coatings GmbH. After the order, JRD Coatings GmbH sends an order confirmation of receipt of the order by email. This order confirmation merely confirms receipt of the order, it does not constitute acceptance of the order. A purchase contract is concluded by sending a separate shipping confirmation by email from JRD Coatings GmbH or by delivering the goods within 3-6 days. A binding contract can be concluded beforehand if the customer has chosen the PayPal payment method. The contract is then concluded at the time the payment instruction to PayPal is confirmed by the customer.
2. In individual cases, JRD Coatings GmbH may be legally obliged to request certain information about the customer before shipping a product, which goes beyond the usual information for processing an order (for example in accordance with Section 3 of the Chemicals Prohibition Ordinance); Such information may in particular relate to proof of the identity of the customer or proof of permission to trade such products.
WHOLESALE INQUIRIES
§4 Right of Withdrawal
If JRD Coatings GmbH discovers while processing an order that ordered products are not available, JRD Coatings GmbH will communicate this and - if possible - the expected delivery time in the order confirmation. If the customer requests this, the deliverable products in his order will still be shipped; Splitting the order into several shipments may increase shipping costs.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (company JRD Coatings, Burgenäckerstraße 6, 74889 Sinsheim, phone 07260-849356, email: demel@jrd-coatings.de) by means of a clear statement (e.g. a letter sent by post or email) about your decision to accept this contract revoke, inform. In order to comply with the obligation to withdraw, it is sufficient for you to send the notification that you are exercising your right of withdrawal before the withdrawal period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For the repayment we use the same means of payment that you used for your original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. The consumer bears the costs of the return. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.
§5 Prices and shipping costs
1. All prices stated on the website www.jrd-coatings.de do not include the statutory sales tax and do not include shipping. and additional costs.
2. The corresponding shipping and additional costs are indicated to the customer in the order form and are to be borne by the customer. Shipping and additional costs of only € 4.95 are charged per order. From an order amount of € 100, - we deliver free of charge. The current shipping costs are shown in the shopping cart view. Products marked with free shipping are only sent within Germany without shipping costs. For larger volumes and quantities, we may commission a shipping company (3-5 days) -
3. Additional shipping costs will be charged for island deliveries. This applies to shipping to the following islands: Fährinsel, Föhr, Sylt, Norderney, Pellworm, Amrum, Juist, Hallig Hooge, Langeoog, Baltrum, Langeneß, Spiekeroog, Borkum, Hallig Gröde, Wangerooge, Helgoland, Hiddensee
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline payments
§7 delivery terms
The delivery takes place with DHL, UPS, DPD. GLS throughout Germany. We do not deliver to parcel stations.
§8th Offsetting and retention
The customer is only entitled to a right to credit, provided that he is not a consumer, if his counterclaims have been legally established, are undisputed, recognized and ready for a decision. The customer has a right of retention insofar as he has a counterclaim based on the same contractual relationship.
§9 Retention of title
The goods remain the property of JRD Coatings until they have been paid for in full.
§10 Guarantee
1. The articles offered in the JRD Coatings shop are subject to statutory warranty rights.
2. In relation to entrepreneurs, the warranty obligation for the products supplied by JRD Coatings is twelve months. Insofar as it is a commercial purchase within the meaning of Book 4, Section 2 of the Commercial Code, the provisions of §§ 373 ff HGB also apply, in particular the customer is subject in this case to the inspection and notification obligation of § 377 HGB.
§11 Contract text storage
The contract text is saved on the internal systems of JRD Coatings. The customer can view the general terms and conditions at any time on this page. In addition, the order data, the general terms and conditions of the company JRD Coatings and information about a possible right of withdrawal are also sent to the customer by email (order confirmation).
§12 Contract language
The language available for the conclusion of the contract is German.
§13 liability
1. JRD Coatings is liable in accordance with the statutory provisions, unless otherwise stated in these terms and conditions.
2. JRD Coatings is only liable for damages in the event of willful intent and gross negligence. In the case of simple negligence, JRD Coatings is only liable for damage resulting from injury to life, limb or health as well as for damage resulting from the breach of an essential contractual obligation (i.e. a contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place and compliance with the Customer regularly trusts and may trust.) In the event of a breach of an essential contractual obligation, the liability of JRD Coatings is limited to the replacement of the foreseeable, typically occurring damage.
These limitations of liability do not apply if JRD Coatings has fraudulently concealed a defect or has given a guarantee for the quality of the goods.
3. The limitations of liability also apply in favor of the legal representatives of JRD Coatings and their vicarious agents if claims are asserted directly against these persons.
4. The provisions of the Product Liability Act remain unaffected.
§14 Alternative dispute resolution according to Article 14 (1) ODR-VO and Section 36 VSBG
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
§ 16 Customer service
Customer service is always available at
Email: demel@jrd-coatings.de
§17 Final provisions
1. The law of the Federal Republic of Germany applies to contracts between JRD Coatings and the customer, excluding its conflict of law provisions and excluding the UN Convention on Contracts for the International Sale of Goods. This choice of law only applies to the extent that as a result, non-mandatory applicable consumer protection regulations of the state in which the consumer has his habitual residence at the time of his order are withdrawn.
2. If the customer is a businessman, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the company JRD Coatings Sinsheim is.
3. Should one or more of the provisions of these GTC be or become fully or partially ineffective or void, or should these GTC contain a loophole, the validity of the remaining provisions of these GTC remains unaffected.
JRD Coatings GmbH
Burgenäckerstraße 6 * 74889 Sinsheim, Germany
Data protection
The person responsible within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
JRD Coatings
Burgenäckerstraße 6
74889 Sinsheim, Germany
Managing Director:
Jutta Demel
Your rights as a data subject
You can exercise the following rights at any time using the contact details of our data protection officer:
Information about your data stored by us and their processing (Art. 15 GDPR),
Correction of incorrect personal data (Art. 16 GDPR),
Deletion of your data stored by us (Art. 17 GDPR),
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
Objection to the processing of your data by us (Art. 21 GDPR) and
Data portability, provided you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us your consent, you can revoke it at any time with effect for the future.
You can contact a supervisory authority with a complaint at any time, e.g. B. to the responsible supervisory authority of the federal state of your place of residence or to the authority responsible for us as the responsible body.
A list of the supervisory authorities (for the non-public area) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Collection of general information when you visit our website
Type and purpose of processing:
When you access our website, ie if you do not register or otherwise provide information, information of a general nature is automatically recorded. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.
In particular, they are processed for the following purposes:
Ensuring a problem-free connection to the website,
Ensuring smooth use of our website,
Evaluation of system security and stability as well as
for further administrative purposes.
We do not use your data to draw conclusions about you personally. Information of this kind may be statistically evaluated by us in order to optimize our website and the technology behind it.
Legal basis:
The processing takes place in accordance with Art. 6 Para. 1 lit.f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.
Recipient:
The recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Storage period:
The data will be deleted as soon as it is no longer required for the purpose of the survey. For the data used to provide the website, this is generally the case when the respective session has ended.
Provision required or required:
The provision of the aforementioned personal data is neither legally nor contractually required. Without the IP address, however, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or restricted. For this reason, no contradiction is possible.
Registration on our website
Type and purpose of processing:
When registering for the use of our personalized services, some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and email address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time, if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time.
Legal basis:
The processing of the data entered during registration is based on the consent of the user (Art. 6 Para. 1 lit. a GDPR).
If the registration serves to fulfill a contract to which the data subject is a party or to carry out pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 Para. 1 lit. b GDPR.
Recipient:
Storage period:
Provision required or required:
The recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
In this context, data will only be processed as long as the relevant consent is available. They will then be deleted, provided that there are no statutory retention requirements to the contrary. To contact us in this context, please use the contact details given at the end of this data protection declaration.
The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to the content and services we offer.
contact form
Type and purpose of processing:
The data you enter will be stored for the purpose of individual communication with you. A valid email address and your name are required for this. This is used to assign the request and then answer it. The specification of further data is optional.
Legal basis:
The processing of the data entered in the contact form takes place on the basis of a legitimate interest (Art. 6 Para. 1 lit. f GDPR).
By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.
If you contact us to inquire about an offer, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 Para. 1 lit. b GDPR).
Recipient:
Storage period:
The recipients of the data may be contract processors.
Data will be deleted no later than 6 months after the request has been processed.
If there is a contractual relationship, we are subject to the statutory retention periods according to HGB and delete your data after these periods have expired.
Provision required or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address and the reason for the request.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.
Change of our data protection regulations
We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.
Questions to the data protection officer
If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:
The data protection declaration was created with the help of activeMind AG, the experts for external data protection officer (Version # 2019-04-10).